SHIPPING & RETURNS
Two Shady Queens loves pop culture, and we love the LGBTQ community and our allies.
But, sometimes you just want to know how long it will take to receive your goods, or how easy it is to return or exchange them!
Shipping Policy
Processing and shipping time
Processing and shipping times are listed on each item. Items are made to order, and we need time to prepare an order for dispatch
Customs and import taxes
You are responsible for any customs and import taxes that may apply. We not responsible for delays due to customs.
Return & Exchange Policy
We gladly accept returns and exchanges
To return or exchange regular priced items (non sale items), please contact us within 10 days of delivery (noted on your tracking information
You must contact customer service before returning an item. You must dispatch the item/s back within 14 days of delivery
We don't accept cancellations
If you have any issues with your order, please contact us as soon as possible
Items that cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
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Custom or personalised orders
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Digital items
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Intimate apparel (for hygiene reasons)
Conditions of return
You are responsible for return postage costs. If the item is not returned in its original condition, you are responsible for any loss in value.